Are you FDIC insured?
Yes, we are FDIC insured. You can locate us on FDIC.gov on the tab “Bank Find”. This site will help you identify us.
What is your routing number?
Our routing number is 052073519.
Applying for an Account
Where do I go to open an account online?
You may open a new account by clicking ‘Apply for a New Account’ located at the top of our webpage. If you are an existing customer, you can also login to your online banking and click ‘open a new account’.
Can I open a trust account, Individual Retirement Account (IRA), or business account online?
No, we do not currently offer these types of accounts via our online application process. To open these accounts, you must visit one of our Maryland area branches.
Do you review credit reports when a money market account is opened?
No, we do not.
How can I return to a saved application?
In order to return to a saved application, you will first need to click ‘Apply for a New Account’. There will then be a link to return to your saved application. Please note that we are not able to reset your password to return to the application. If you do not have your login information, you will need to begin the application again.
If the application has timed out, can I retrieve the application?
No, the application cannot be retrieved once it has timed out. This is a security feature to protect your personal information.
When will I receive my account number?
A welcome packet will be sent to you by encrypted email once the initial deposit has been made to your account.
Money Market Account Information
What is the minimum balance that I can have in the account?
You must maintain a minimum balance of $1,000 in the account daily to avoid a $10 service fee.
If the rate changes, will the rate change on my account too?
Yes. The rates for the High Yield Money Market are variable and subject to change.
Why is my initial deposit not showing as available in my account?
If you have opened your account with $25,000 or more, we place a ten business day hold on the funds. You are earning interest during this time. The funds will be available to you after these business days have passed.
How can I make additional deposits to my account?
You can make additional deposits to your account by ACH transfer, mobile deposit, or by visiting or mailing a deposit to one of our Maryland area branches.
How do I set up external transfers to deposit or withdraw from my account?
You can enroll in our online banking service and visit the transfer tab. You will see a ‘launch external transfer’ link where you will be able to link up to four accounts to do transfers.
Why do I have to input my username and password from my other institution in order to set up an external transfer?
This is a feature your institution requires for security purposes because you are granting permission to a third party to access your account.
What are the external transfer limits?
Once funding occurs, the daily external outbound transfer limit for the CFG High Yield Money Market Account is $5,000. The daily inbound transfer limit is $25,000. Your total external transfers both inbound and outbound may not exceed $30,000 in a 30-day rolling period. If you have a transaction scheduled, you will not be able to schedule a subsequent transaction until your scheduled transaction has fully processed through your account. If you are initiating the transfer from another institution, you will be subject to their transfer limits.
Do you offer checks with the online money market?
No, we do not allow check writing or ATM cards with this account.
I set up a username and password when I was filling out the application. Why can’t I log in to online banking?
The login you created during the application process is for the application only. Once you have funded your new account, you will receive the information you need in order to enroll in online banking.
Is there a penalty for closing the account?
If you are closing a CFG High Yield Money Market account, there are no penalties. Certificates of deposit do have penalties associated with an early closeout. Please refer to your account agreement for specific penalty information.